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Store Operations Support Coordinator
2 months ago
Position Overview
Minimum of 1 year experience as a General Manager at a Domino's Pizza location is essential for this position.
Previously known as: OER Coach, Operations Support Coach
Relocation to California is required.
In this role, you will coach store Team Members, Franchisees, and Marketplace Team Leaders to enhance store performance.
- Deliver hands-on training during evaluations.
- Provide constructive, positive, and actionable feedback.
- Identify operational deficiencies and recommend improvements.
- Serve as a resource for information within the marketplace.
- Assess and disseminate best practices.
- Understand, interpret, uphold, and enforce standards, policies, and procedures.
- Evaluate all systems in stores to ensure compliance with DPLLC Standards and procedures.
- Assess all stores in the designated area multiple times throughout the year.
- Instruct classes for Franchisees and General Managers.
- Collaborate with Area Leaders, Franchisees, and Marketplace Trainers to develop targeted training that improves operations in the assigned area.
- Proactively educate the marketplace on current and updated standards.
- Conduct calibration visits with marketplace leaders.
- Provide insights and recommendations to WRC leadership.
- Engage in special programs such as Domino's Pizza Prep School.
- Support key WRC leadership and marketplace initiatives, including awards programs and reference checking.
- Gather and supply specialized data upon request.
- Assist in the testing and rollout of new products.
- Maintain a consistent and direct communication link with WRC, Marketplace leaders, and Franchisees, ensuring timely and accurate information flow.
- Utilize store data and technology to effectively plan store visits.
- Schedule all travel in a cost-effective manner.
- Leverage available reports and data to ensure timely completion of store visits.
- Minimum 1 year experience as a General Manager at a Domino's Pizza store; 2 years preferred.
- High School Diploma required.
- Experience as a multi-unit supervisor, Operations Trainer, or AL-Fran Ops preferred.
- Proven track record as a role model operator with exceptional evaluation scores.
- Ability to work independently and focus on results.
- Comprehensive understanding of Domino's Pizza standards, policies, and procedures.
- Proficient in computer and technology skills (Microsoft Office, Pocket PC).
- Ability to provide constructive feedback and manage challenging situations.
- Excellent verbal and written communication skills.
- Strong presentation, interpersonal, and organizational abilities.
- Effective coaching and motivational skills, maintaining a professional demeanor.
- Willingness to travel 75-85%, including overnight stays.
- Availability to work 3-4 weekends per month.
All information will be kept confidential in accordance with EEO guidelines.
Salary: $70,000
