Student Accounts Specialist

4 days ago


Atlanta, Georgia, United States Morris Brown College Full time
Student Accounts Specialist

Morris Brown College is seeking a highly skilled and detail-oriented Student Accounts Specialist to join our finance team. As a key partner in meeting institutional goals and objectives, this individual will facilitate and maintain strong relationships with faculty, staff, and students while ensuring complete customer satisfaction.

Responsibilities:
  • Manage day-to-day cash and accounts receivable activities, including student receivables, charge and credit applications, account analysis and adjustment, monthly billing, refund distribution, and customer service functions.
  • Exhibit a strong understanding of office policies and procedures, answering questions and solving problems independently with little to no oversight.
  • Serve as an advocate and advisor to students and parents, helping them understand their rights and responsibilities regarding financial obligations to the College.
  • Produce and provide student account research and analysis, summarizing data efficiently and presenting it in an organized manner for administrative review.
  • Receive and apply student account payments in accordance with office policy and procedures, ensuring accurate posting information.
  • Monitor and maintain aging receivables, tracking accounts and working with payers through delays in payment and other areas of concern.
  • Collaborate with the office of financial aid and scholarships, participating in New Student Orientation and other required activities.
  • Comply with federal and state regulations, as well as institutional and departmental policies, ensuring the privacy of all Morris Brown students.
  • Maintain business procedures to strengthen internal control, participating in process improvement initiatives and applying critical thinking as needed.
Requirements:
  • Bachelor's degree and three years of relevant experience in accounting, billing, or financial aid in an education environment.
  • Strong knowledge of accounting principles, organizational skills, and advanced skills in Microsoft Office/Excel.
  • Familiarity with college payment, billing, and refund policies, institutional and FERPA confidentiality regulations, and Federal Title IV cash management regulations.
  • Ability to work well in a team environment, with strong time management skills and a proven detail-oriented work style.


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