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Digital Operations Manager

4 weeks ago

Dallas, Texas, United States Randstad Digital Full time

At Randstad Digital, we are seeking a skilled Operations Manager to oversee our on-site teams in Dallas. The ideal candidate will possess strong analytical skills, computer proficiency, and excellent communication abilities.

Key Responsibilities:

1. Supervise and manage multiple work sites, ensuring seamless day-to-day operations.

2. Engage with client stakeholders to address tasks and operations-related concerns.

3. Maintain and monitor standard operating procedures for the teams.

4. Track and report project metrics and SLAs to key stakeholders.

5. Onboard new resources with required training and ensure a smooth transition.

6. Resolve and escalate issues related to people, process, and performance.

Requirements:

1. 1-3 years of experience in operations management or site supervision.

2. Ability to travel across multiple work sites in Dallas as needed.

3. Proven success in process accountability and multitasking.

4. Strong communication, training, and people skills.

5. Ability to handle confidential information and manage client escalations.

Desired Skills:

1. Experience working as a supervisor or manager in retail stores.