Automotive Service Support Specialist
1 week ago
We are seeking a committed and resourceful individual to become a part of our team at Oxford Automotive, a distinguished provider of automotive services and repairs within the industry. In this role, you will assist in a variety of functions to facilitate efficient operations and deliver outstanding customer service.
About Oxford Automotive:
Oxford Automotive stands as a premier independent auto service and repair provider dedicated to offering transparent solutions for our clientele. We take pride in servicing a wide range of vehicles, including both import and domestic cars and trucks, catering to everyday drivers as well as fleet customers. Our goal is to provide exceptional automotive service experiences by delivering expert guidance, certified repairs, convenient services, swift turnaround times, and clear communication throughout the service journey.
Primary Responsibilities:
- Assist with customer inquiries via phone
- Support the Store Manager with various operational tasks
- Greet and check in customers upon arrival
- Schedule service appointments and prepare repair documentation
- Oversee parts inventory and negotiate pricing
- Provide updates to customers through text messaging
- Conduct quality assurance checks
- Assist with customer transportation services
- Coordinate parts pickups from suppliers
- Perform general front desk responsibilities
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