Senior Technical Writer
3 days ago
Technical Writer Opportunity
About the Role:
- We are seeking a skilled Technical Writer to join our team and contribute to the creation of high-quality product documentation for our industry-leading Data Cloud.
- As a Technical Writer, you will work closely with our world-class team of engineers and architects to develop comprehensive documentation that meets the needs of our technical audience.
- You will be responsible for creating online guides, reference docs, and tutorials that showcase the features and capabilities of our Data Cloud.
Responsibilities:
- Develop technical product documentation from scratch, including online guides, reference docs, and tutorials.
- Collaborate with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
- Work with release engineers and DevOps to deliver weekly product updates and documentation.
Requirements:
- 7+ years of experience creating technical product documentation from scratch, as well as from specs.
- Strong familiarity with data ingestion/pipelines, storage, and transformation.
- Strong SQL and RDBMS skills, with comfort working with sample code.
- Strong familiarity with the Docs-as-Code approach, specifically source code control using GIT for branching, content review, and merging.
- Documentation languages such as RST, Markdown, etc. Preferably RST.
- Exposure to using and documenting one or more of the following areas: e-commerce products, data and application marketplaces, user interfaces, and command line interfaces technologies.
- In-depth knowledge of the content development lifecycle, including identifying and understanding the information needs of the audience, gathering information, interviewing SMEs, and conducting research.
Preferred Skills:
- Security, access control, identity and access management (IAM), and data privacy/governance.
- Cloud computing platforms.
- Programming languages/APIs.
- Big Data analytics, machine learning, and statistics.
- CI/CD methodologies and technologies.
Compensation:
- Up to $83.30/hr W2/Non Exempt
Req# 152
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