Night Operations Department Supervisor

4 weeks ago


Brockport, United States Lowe's Companies, Inc. Full time
Job Summary

As a Night Operations Department Supervisor at Lowe's, you will be responsible for leading and enabling a team of associates to deliver exceptional customer service and maintain a safe and efficient store environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Lead and enable a team of associates to deliver quality customer service and maintain a safe and efficient store environment.
  • Collaborate with front-end and back-end operations associates to ensure items are adequately stocked and store power equipment is used safely.
  • Monitor and coach employees on safe behaviors and lifting techniques.
  • Plan, schedule, and monitor non-selling operations in the back end and front end of the store to facilitate a superior customer shopping experience and maximize sales and profitability.
  • Communicate effectively with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service, operations, and safety objectives.
Requirements
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience supporting or participating in the process of training, mentoring, and developing associates.
  • Experience working cross-functionally.
  • Experience using Microsoft Office Suite.
Preferred Qualifications
  • Experience supporting front-end or back-end operations in a retail environment.
  • Experience in customer service role.
  • Experience in a leadership role with direct report responsibility.
  • Experience working in the home improvement retail sector.
  • Experience working in a fast-paced, dynamic retail environment.
What We Offer

Lowe's is an equal opportunity employer and offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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