Customer Service Associate
4 weeks ago
As a Customer Service Associate at Lineage Logistics Holding, LLC, you will be responsible for delivering exceptional customer experiences by processing customer orders, tracking product availability, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:
- Verify inbound receipts for accuracy and process customer orders efficiently
- Develop and maintain customer relationships through effective communication and issue resolution
- Generate customer reports as requested and coordinate product availability with the warehouse team
- Collaborate with Operations to expedite special client requests and resolve customer issues
- Maintain accurate documentation and filing systems
Requirements:
- High school diploma or equivalent required; excellent verbal and written communication skills
- Proficient computer skills, including Microsoft Office Suite; ability to multitask and prioritize workload
- May be required to lift up to 20 pounds; weight may vary depending on facility
Why Lineage?
At Lineage Logistics Holding, LLC, we value our team members and offer a range of benefits, including medical, dental, and basic life and disability insurance, 401(k) retirement plan, paid time off, and annual bonus eligibility.
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