Front Desk Coordinator

7 days ago

Cohoes, New York, United States Rezolut Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Rezolut Imaging. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Greeting and Registering Patients: Welcome patients in a fast-paced radiology facility, register them accurately, and ensure all necessary information is collected.
  • Telephone Management: Answer and respond to phone calls in a professional and courteous manner, providing clear and concise information to patients and referring physicians.
  • Scheduling and Coordination: Schedule multi-modality radiology studies, enter and confirm patient demographics and insurance information, and verify patient insurance eligibility.
  • Team Collaboration: Work closely with radiologists, technologists, and other staff members to ensure seamless patient care and efficient workflow.
  • Customer Service: Deliver exceptional customer service, respond to patient inquiries, and resolve any issues in a timely and professional manner.
Requirements
  • Education and Experience: High school degree or equivalent, minimum 1 year of prior medical receptionist experience, medical terminology, and computer skills.
  • Skills and Abilities: Excellent verbal and written communication skills, strong attention to detail, ability to prioritize tasks, and work in a fast-paced environment.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Professional Growth: Opportunities for professional growth and development through our career pathways program.
  • Work-Life Balance: Flexible scheduling and a supportive work environment.

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