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Sales Associate or Sales Manager
2 months ago
Job Summary
Tire Discounters is seeking a highly motivated and customer-focused Sales Associate or Sales Manager to join our team. As a Sales Associate or Sales Manager, you will be responsible for providing exceptional customer service, evaluating customer needs, and recommending products and services to meet those needs.
Key Responsibilities
- Evaluate customer needs and recommend products and services based on specific needs and interests
- Follow each customer ticket through to completion
- Provide outstanding customer service to every customer
- Use problem-solving skills to address customer concerns and/or issues
- Maintain a positive attitude
- Take accountability for the presentation of the property, including outside the store, in the store, shop, and restrooms
- Fill out paperwork fully and accurately following company policy and procedures
- Ensure sales growth for store location
- Make customer calls daily to increase sales opportunities
- Motivate colleagues to perform to their highest potential
- Assist in the shop as necessary (example: installing tires)
Benefits
- Medical coverage (three plan options to choose from)
- Dental coverage
- Vision coverage
- Wellness program (including incentives)
- Employer-paid $15K employee life/AD&D coverage
- Voluntary life/AD&D coverage (for yourself, spouse, and child(ren))
- Voluntary short-term and long-term disability coverage
- Voluntary group accident and critical illness coverage
- 401(k) retirement savings plan (includes company match)
- Employee assistance program (EAP)
- Personal assistant for health-related appointments and questions (Health Joy)
- 24/7 free Teledoc
Investing in Your Future
- Paid training at Tire Discounters University and in a digital learning platform
- Paid ASE certification
- Company tool program
Pay and Recognition
- Paid weekly
- Bonus, SPIFF, or commission at all store levels
- High bonus potential with high car count
- Recognition awards, events, and trips
- Employee discounts and perks
- Employee referral program
Work-Life Balance
- 5-day work week
- Closed Sundays
- Paid personal days + paid holidays (closed: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day)
Requirements
- At least 1 year of retail sales experience, commissioned sales experience is a plus
- Strong customer service experience
- Ability to multi-task
- Strong organization and communication skills
- Ability to stand for long periods of time without sitting
- Ability to lift up to 75 pounds
- Desire to succeed and grow with the company
- Ability to work in a fast-paced work environment
- Self-motivated and goal-oriented with the ability to meet productivity objectives
- Must have a valid driver's license
- Tire industry experience is a plus
- Ability to work Saturdays
About Tire Discounters
Tire Discounters is the nation's largest, 100% family-owned and operated independent tire provider. We are recognized as Tire Dealer of the Year and lead the way in providing unique and innovative customer benefits designed to make tires last longer and maximize the overall performance of a vehicle.
