Sales Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Lands' End. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Utilize consultative selling practices to identify customer needs and provide solutions, including suggesting outfitting options and related items to generate multiple unit sales.
- Provide highest degree of customer service, including courteously greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs.
- Maintain knowledge of Lands' End website navigation and leverage this option for customer solutions when the product is not available in the store.
- Process customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance with authorized procedures.
- Maintain knowledge of Lands' End products and services, along with current fashion trends to enhance level of customer service and generate sales.
- Perform markdown and other promotional activities as needed.
- Responsible for stock replenishment and adhering to visual brand standards.
- Excellent selling skills.
- Ability to communicate effectively with customers and fellow employees.
- Ability to receive feedback and take action when appropriate.
- Ability to follow written and verbal instruction and meet deadlines on projects/tasks.
- Flexible and adaptable to change.
- Ability to stand for long periods of time.
Lands' End is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.
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