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Mailroom Assistant

2 months ago

Boston, Massachusetts, United States St. Francis House Full time
Job Title: Mailroom Associate

St. Francis House is seeking a detail-oriented and organized Mailroom Associate to join our team. As a Mailroom Associate, you will be responsible for handling SFH's incoming and outgoing mail and package deliveries.

Key Responsibilities:
  • Accept and process incoming mail and deliveries, sorting and delivering mail to the correct locations as needed.
  • Ensure guest mail is deposited into individual guest mail slots or designated staff mailboxes.
  • Sort and distribute incoming mail to the correct locations at times established by Saint Francis House.
  • Scan guests' ID cards into HMIS software when they arrive to pick up their mail.
  • Operate the mailroom safely and efficiently, maintaining a clean and organized workspace.
  • Perform proper labeling of old mail and coordinate return delivery with the USPS or destruction of old unclaimed items.
  • Engage with guests and refer them to direct service departments as needed.
  • Maintain and distribute logs for SFH's Guests and other SFH Departments, including the Housing Mail list and package list.
Requirements:
  • High school diploma or equivalent required.
  • One year of administrative/clerical experience, preferably in a mailroom setting.
  • Strong computer skills with ability to use a variety of computer systems, including database software and MS Office Suite.
  • Bilingual Spanish, preferred.

St. Francis House is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce. We welcome applicants from diverse backgrounds and experiences, including those who have lived experience of homelessness and/or recovery.