IT Support Professional
3 days ago
We are seeking a skilled Desktop Support Technician to join our team at The Peak Organization. As a key member of our IT services team, you will be responsible for providing technical assistance and support to clients.
Key Responsibilities:
- Technical Support: Provide expert-level technical assistance with computer hardware and software, including troubleshooting and resolving issues for clients via phone, in person, or electronically.
- Hardware and Software Management: Recommend hardware and software improvements, track customer issues and resolutions, and maintain accurate records of client interactions.
Requirements:
- Minimum 2-3 years' experience in IT, customer service, or related fields, preferably in financial services or trading floor environments.
- Excellent communication and problem-solving skills, with the ability to build rapport with clients and work effectively as part of a management team.
- Punctual and reliable attendance, with strong time management and organizational skills.
Benefits:
- Competitive hourly rate: $23-$24 per hour.
- Opportunities for advancement and growth within our fast-paced, interactive, and hands-on work environment.
About The Peak Organization:
The Peak Organization is a leading Information Technology service provider for nation's top companies. We work with large teams of technicians coordinating IT projects for fortune 500 companies.
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