Restaurant Team Lead

1 day ago


Naples, Florida, United States Great Wolf Lodge Full time
Role Summary

We are seeking a highly skilled Restaurant Supervisor to join our team at Great Wolf Lodge. This role is responsible for overseeing restaurant operations, scheduling employees, and ensuring exceptional hospitality.

Key Responsibilities:
  • Oversight of daily restaurant operations to ensure efficient execution and meet all set standards.
  • Administrative support for front-of-house operations, including scheduling, payroll, reservations, inventory, receiving, and personnel-related matters.
  • Guest interaction and feedback provision to staff to ensure quality service.
  • Coordination with management to investigate and resolve guest concerns.
  • Prompt identification and reporting of Out of Order equipment to Manager for repair.
Requirements:
  • High School education or equivalent.
  • 1+ year previous experience in a food service team lead capacity or leadership role.
  • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling.
  • Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed.
Preferred Qualifications:
  • Prior experience with Micros POS.
  • Serve-Safe and/or TIPS certification.
  • Proven teamwork.
  • Professional image projection that inspires trust and confidence.
Benefits:
  • Medical, dental, and vision insurance.
  • Health savings account.
  • Telehealth resources.
  • Life insurance.
  • 401K with employer match.
  • paid vacation time off.
  • paid parental leave.

$24/hour salary - Great Opportunity to Grow Your Career
GREAT PERKS FOR YOU AND YOUR FAMILY:
•Discounted vacations
•Employee referral incentives
•Cross-training and scholarship fund opportunities
•Flexible scheduling and access to wellness programs



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