Water Restoration Team Lead
5 days ago
We are seeking a skilled Water Restoration Team Lead to join our team at United Water Restoration Group of So. FL., Inc.
As a key member of our restoration team, you will be responsible for responding to emergency situations, providing exceptional customer service, and ensuring the successful completion of restoration projects.
Key Responsibilities- Maintain a safe work environment as the top priority, adhering to industry standards and regulations.
- Respond promptly to emergency situations, including water damage and fire damage, with a focus on efficiency and effectiveness.
- Promote a culture of customer satisfaction by being pleasant, courteous, and compassionate at all times.
- Collaborate with colleagues to ensure seamless project execution and provide guidance and support when needed.
- Develop and implement effective containment methods to protect unaffected areas, residents, and pets from hazards resulting from demolition and microbial contamination.
- Document job progress, take moisture readings, capture photos, and upload data into our software system in a timely manner.
- Minimum 3+ years' experience as a certified field technician in the water/fire/mold restoration industry.
- IICRC certification is highly desirable.
- Able to pass a background check and drug screen, possess a clean driving record, and meet other specified requirements.
- Excellent verbal and written communication skills, with a strong ability to build rapport and establish trust with clients and colleagues.
- Self-motivated with a results-oriented mindset, possessing solid computer, tablet, and smartphone skills.
- Competitive hourly compensation ($22 - $26+) + overtime + bonuses.
- 401K plan with matching contributions.
- Health, dental, and vision plans.
- Paid vacation and holidays.
- Paid training and professional development opportunities.
- Uniforms and equipment provided.
- Career progression and advancement opportunities.
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