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Operations Manager

2 months ago

Linthicum Heights, Maryland, United States East Coast Facilities, Inc. Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at East Coast Facilities, Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our service delivery and fleet management teams.

Key Responsibilities
  • Service Delivery: Manage and support the delivery of services to our clients, ensuring high levels of customer satisfaction and quality.
  • Fleet Management: Oversee the maintenance, repair, and operation of our fleet of vehicles, ensuring they are in good working condition and meet our corporate standards.
  • Supply Chain Management: Manage the purchasing of goods and services, ensuring that we are getting the best value for our budget.
  • Team Management: Lead and develop a team of service delivery and fleet management professionals, providing guidance and support to ensure they have the skills and resources needed to succeed.
  • Communication: Communicate effectively with our clients, sales team, and other stakeholders to ensure that we are meeting their needs and expectations.
Requirements
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Experience: Minimum 5 years of experience in operations management, with a focus on service delivery and fleet management.
  • Skills: Strong leadership and communication skills, with the ability to manage multiple priorities and deadlines.
  • Certifications: Valid driver's license and ability to pass security background checks.
Working Conditions

The Operations Manager will work in a fast-paced environment, with frequent travel to our service centers and job sites. The successful candidate will be required to work flexible hours, including evenings and weekends, as needed.