Fitness Experience Associate

4 weeks ago


East Alton, Illinois, United States Club Fitness Full time
Job Overview

Club Fitness is seeking a highly motivated and enthusiastic Member Experience Associate to join our team. As a Member Experience Associate, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.

Key Responsibilities
  • Provide Excellent Customer Service: Respond to member inquiries, resolve issues, and ensure a positive experience for every member.
  • Maintain a Clean and Friendly Environment: Ensure the club is clean, organized, and welcoming for members.
  • Support Club Events: Participate in club events, promotions, and activities to enhance the member experience.
Requirements
  • Age Requirement: 17 years or older.
  • Customer Service Experience: Previous customer service or hospitality experience preferred.
Why Work for Club Fitness?
  • Fun and Supportive Team: We're a team that knows how to have fun, works hard, and supports each other every step of the way.
  • Employee Ownership: Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners.
  • Career Growth: We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.

Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because we're from St. Louis. As an employee-owned and operated health and fitness organization, it's essential to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees.


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