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Surgical Patient Advocate RN

2 months ago


Hackensack, New Jersey, United States Hackensack Meridian Health - 20 Prospect Avenue Full time
Position Overview

The Patient Navigator in the Surgery department serves as a vital advocate and educator for patients and their families throughout the surgical and cancer care continuum.

Key Responsibilities
  • Patient Advocacy: Treats all individuals with respect and professionalism, ensuring a dignified experience.
  • Clinical Care: Delivers competent clinical support during patient consultations.
  • Expertise: Acts as a knowledgeable resource in the specialized field of surgery.
  • Communication Facilitation: Enhances dialogue between patients and healthcare professionals.
  • Patient Education: Provides valuable information and resources to patients and their families.
  • Healthcare Navigation: Guides patients through the healthcare system, advocating for their needs.
  • Emotional Support: Assists patients and families in managing the psychological challenges associated with cancer.
  • Appointment Coordination: Organizes timely appointments with healthcare providers, accommodating patient needs.
  • Patient Interaction: Handles patient inquiries, scheduling, and problem resolution efficiently.
  • Professional Communication: Maintains a professional rapport with physicians.
  • Preparation for Visits: Ensures all necessary materials are ready for patient appointments.
  • Documentation Guidance: Advises patients on required records and forms for their visits.
  • Referral Management: Encourages and schedules referrals based on clinical evaluations.
  • Barrier Identification: Proactively addresses obstacles to ensure timely patient care.
  • Resource Connection: Links patients with essential resources and support systems.
  • Financial Assistance: Aids patients in accessing financial services for healthcare needs.
  • Community Engagement: Participates in public education initiatives to raise awareness.
  • Flexible Participation: Engages in practice hours across various locations as needed.
Qualifications
  • Experience: Minimum of 3 years in nursing, specifically in Surgery or Oncology.
  • Technical Skills: Proficient in computer applications.
  • Communication Skills: Excellent written and verbal abilities.
  • Organizational Skills: Strong capacity for managing multiple tasks.
  • Critical Thinking: Demonstrates robust analytical skills.