Enterprise Sales Associate

2 hours ago


Fort Smith, Arkansas, United States ArcBest Full time
About the Role

ArcBest is a logistics company that requires creative problem solvers to deliver integrated solutions for complex supply chain challenges. We are seeking an Enterprise Associate Account Manager to join our team in Fort Smith, AR.

Key Responsibilities
  • Perform sales activities for diverse product lines and multiple markets.
  • Qualify opportunities associated with new and existing customer leads.
  • Utilize internal and external data to prioritize opportunities.
  • Conduct on-site visits to present ArcBest as an overall solution.
  • Participate in negotiating the terms of the business relationship.
  • Communicate to clients regarding expectations of all parties.
  • Assist with daily oversight, retention, and development efforts for Enterprise and Key Accounts.
  • Develop strong internal relationships with assigned DES(s) and Account Development.
  • Support and maintain many accounts over long periods of time and diverse circumstances.
  • Communicate account statuses with the team on a regular basis.
  • Work with a Director of Enterprise Sales to deliver effective solutions to problems and/or complex sales.
  • Have a strong competency in digital customer engagement to utilize all channels of digital communication.
  • Collaborate with various ArcBest departments to create customer solutions.
  • Maintain rapport by communicating in a manner suited to the style of each prospect.
  • Serve as a liaison with Yield and other departments within the organization.
  • Manage and maintain PACE reports as well as other required reports as needed.
  • Assist in the collection process and cargo claim prevention, as needed.
  • Maintain accurate territory account information in system database(s).
  • Complete sales and performance reports, expense reports, itinerary, customer, and call reports as instructed and/or as Company guidelines require.
Requirements
  • Bachelor's degree, preferred. Experience will be considered in lieu of formal education.
  • Transportation industry and related sales experience, preferred.
  • Prior experience with Customer Relationship Manager (CRM) tools, preferred.
  • Proficient in Microsoft Office Suite. Ability to learn new systems quickly.
  • Knowledge of business solutions and competitors. Knowledge of Company policies, services, computer systems, and services capabilities, preferred.
About ArcBest

ArcBest is a logistics company that values creativity, problem-solving, and collaboration. We are committed to delivering integrated solutions for complex supply chain challenges and fostering a values-driven culture.



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