Housekeeping Operations Manager

5 days ago


Williamsburg, Virginia, United States Great Wolf Lodge Full time

Job Description

At Great Wolf Lodge, we are seeking a highly skilled and experienced Housekeeping Supervisor to lead our housekeeping team in maintaining the highest standards of cleanliness and operational efficiency.

About the Role:

We are looking for someone who can ensure that all guest rooms are clean and ready for occupation on time. This includes verifying stayovers, reporting early checkouts, and communicating with other departments to maintain seamless operations.

Key Responsibilities:

  • Mentor and train housekeeping staff to meet or exceed cleanliness standards
  • Lead daily housekeeping operations to ensure efficient room turnover
  • Verify stayovers and report early checkouts
  • Communicate effectively with other departments to maintain smooth operations
  • Develop and implement strategies to improve cleanliness standards and operational efficiency

Required Skills and Qualifications:

  • 3+ years of experience in a housekeeping management role
  • Proven track record of improving cleanliness standards and operational efficiency
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required; degree in hospitality or related field preferred

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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