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Automotive Service Advisor

1 month ago

Irvine, California, United States Euro Car Doctor, Inc Full time
Job Overview

We are seeking a highly motivated and experienced Service Advisor to join our team at Euro Car Doctor, Inc. As a key member of our team, you will be responsible for providing exceptional customer service, managing service operations, and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service and ensure customer satisfaction
  • Manage service operations, including scheduling, estimating, and coordinating repairs
  • Drive sales growth through effective sales techniques and upselling/cross-selling opportunities
  • Lead and motivate a team of technicians and service advisors to achieve sales and customer satisfaction goals
  • Stay up-to-date with industry trends, technologies, and best practices to provide expert advice to customers

Requirements:

  • Minimum 2 years of experience in a service advisor or management role
  • Proven track record of sales growth and customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

Benefits:

  • Competitive salary and commission structure
  • 401(k) matching and other benefits
  • Opportunities for professional development and growth

Work Environment:

We offer a dynamic and supportive work environment with a focus on teamwork and customer satisfaction. Our shop is equipped with state-of-the-art technology and tools, and we provide ongoing training and support to ensure our team members have the skills and knowledge they need to succeed.

What We Offer:

  • A competitive salary and commission structure
  • A comprehensive benefits package, including 401(k) matching
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their experience and qualifications. We look forward to hearing from you