IT Business Systems Analyst
24 hours ago
MetroPlusHealth is seeking a skilled IT Business Analyst to support our business operations. The ideal candidate will have experience in healthcare business systems and analysis, with a strong ability to communicate with executive and business areas. The successful applicant will serve as a liaison between the IT department and business units, analyzing and suggesting enhancements to technical systems, processes, and business models.
Key Responsibilities:
- Collaborate with process owners, stewards, and users to determine and gather business requirements
- Assist business units in documenting user guides and manuals
- Facilitate digital transformation by translating processes to drive change management
- Act as liaison between IT and other business units
- Analyze data to inform business decisions
- Generate and maintain required documentation
- Bachelor's degree in computer science or a related technical discipline and;
- 4 years of directly related experience in business analysis/process analysis
- Excellent written and oral communication skills
- Analytical mindset
- Exceptional interpersonal skills, empathy, and patience
- Customer focus
- Problem solving
- Organization and prioritization
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