Customer Service Specialist

5 days ago


Denver, Colorado, United States Imperial Dade Full time
Customer Service Specialist

Imperial Dade is seeking a highly detail-oriented Customer Service Specialist to join our Pricing team in Denver, Colorado. As a key member of our team, you will play a crucial role in ensuring customer price pages are entered and loaded accurately.

This is a full-time, in-office position that requires strong attention to detail, procedural mindset, and basic computer skills. You will be responsible for reviewing orders to validate pricing accuracy, creating quotes for sales teams, and maintaining correct items and price points within order guides.

We offer a dynamic work environment, competitive salaries, and benefits, including medical, dental, vision, 401(k) program, and paid time off. Imperial Dade is an EEO Employer and welcomes applicants from diverse backgrounds.

Responsibilities:

  • Review orders to ensure pricing accuracy
  • Create quotes for sales teams and internal departments
  • Maintain correct items and price points within order guides
  • Generate and send order guides monthly and upon request
  • Review pricing credits and make recommendations for approval

Qualifications:

  • Strong attention to detail
  • Procedural mindset
  • Basic computer skills and competencies
  • Self-starter


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