Lead Systems Architect

1 week ago


San Jose, California, United States X Full time

About the Role:

The CorpSec Technology Team at X is seeking a highly skilled Senior Systems Engineer to support and manage mission-critical applications used by Corporate Security. In this role, you will work closely with the global team to provide tools, techniques, and infrastructure to collaborate with internal CorpSec teams.

Key Responsibilities:

  1. Manage and grow systems in collaboration with the global team.
  2. Understand how to manage vendors across multiple sites/regions.
  3. Prioritize inbound work requests and evaluate technology solutions.
  4. Build effective, trust-based relationships with key partners inside and outside the company.
  5. Triage and coordinate service calls and repair, and create closing reports for each service ticket.
  6. Coordinate vendor service calls and manage technicians until issues are resolved.
  7. Support the testing, commissioning, and configuration of security devices for small projects.
  8. Maintain accurate and up-to-date records of job status, job changes, and other control records necessary for on-going service calls or projects.
  9. Manage SOPs and other documentation for system architecture and security system standards.


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