Enterprise Cloud Architect

5 days ago

San Jose, California, United States Platform9 Systems Full time

About the Role

We are seeking an experienced Solutions Architect to join our team at Platform9 Systems, helping customers onboard and support using our cloud native platforms. As a key technical contact, you will guide customers through their adoption and scaling journey, ensuring successful integration and deployment. Your primary responsibilities will include leading the technical onboarding process, collaborating with customers to understand their infrastructure needs, and providing expert guidance on OpenStack, Kubernetes, and related cloud-native technologies. You will also educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling, and operational efficiency. In addition, you will implement automation solutions to streamline deployments and troubleshoot technical issues that arise during customer onboarding and ongoing usage.

Key Responsibilities

  • Lead the technical onboarding process for customers using Platform9 Managed OpenStack and Platform9 Managed Kubernetes.
  • Collaborate with customers to understand their infrastructure requirements and design optimal cloud-native solutions.
  • Provide expert guidance on the use of OpenStack, Kubernetes, and related cloud-native technologies.
  • Offer strategic guidance on OpenStack and Kubernetes architecture, including network design, storage solutions, and compute resource management.
  • Educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling, and operational efficiency.
  • Implement automation solutions to streamline deployments using Go, Python, Bash, and CI/CD best practices.
  • Troubleshoot and resolve technical issues that arise during customer onboarding and ongoing usage.

Qualifications

  • Expertise in Kubernetes: Deep knowledge of managing, deploying, and scaling cloud-native infrastructure technologies.
  • Experience with Cloud-Native Technologies: A solid understanding of the cloud-native landscape, including CI/CD, containers, microservices, and cloud infrastructure management.
  • OpenStack Expertise: Extensive hands-on experience with OpenStack, including deployments, operations, and optimizations. Proven ability to troubleshoot complex technical issues in a production OpenStack environment.
  • Strong understanding of cloud infrastructure concepts including networking, storage, compute, and security within OpenStack.
  • Automation Skills: Proficiency in writing automation scripts in Go, Python, Bash to streamline operational tasks.
  • Strong understanding of infrastructure as code (IaC), configuration management tools (e.g., Terraform, Ansible), and DevOps best practices.
  • Excellent communication and interpersonal skills: Ability to convey technical concepts to both technical and non-technical stakeholders.
  • Proven ability to troubleshoot complex technical issues and implement effective solutions.
  • 5+ years of hands-on experience with OpenStack and Kubernetes.
  • Experience with managed services or SaaS platforms is a plus.
  • Experience with public clouds (AWS, GCP, Azure) and hybrid cloud environments is a plus.
  • Industry certifications in Kubernetes (CKA/CKAD/CKS)

Why Choose Us

  • Work with cutting-edge cloud-native technologies.
  • Collaborate with a passionate, talented team of engineers and architects.
  • Opportunity to impact how companies across industries build and scale their infrastructure.
  • Be a part of an innovative company committed to customer success and the advancement of cloud technologies.
  • Flexible, remote work environment.

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