Mortgage Office Leader

2 weeks ago


Atlanta, Georgia, United States Assertive Mortgage Full time
Job Overview

We are seeking a highly motivated and experienced mortgage office manager to lead our team in delivering exceptional customer service and driving business growth. The successful candidate will have a proven track record of sales success and excellent leadership skills to motivate and train a strong team of mortgage professionals.

Key Responsibilities
  • Build and manage a high-performing team of mortgage loan officers, compliance, operations, underwriters, processing teams, and other mortgage professionals
  • Monitor loan quality to ensure alignment with company policies and procedures, and compliance with state, regional, and federal guidelines
  • Exceed new business generation, pipeline, and sales management goals to increase market share
  • Enforce branch procedures, policies, and protocols are followed by all staff members
  • Ensure sales goals are achieved by leading, training, and motivating employees
Requirements
  • Current NMLS or state license preferred
  • Must be able to complete all phases of the mortgage loan origination process and have demonstrated knowledge of FHA, VA, USDA, and conventional residential mortgage loan products and regulations
  • Excellent judgment and decision making skills, and exceptional communication skills
  • Undergraduate degree (bachelor's) in banking, finance, business administration, or economics preferred -- equivalent experience accepted
  • Previous experience required: 3-5 years of experience in banking or mortgage industry with 2-3 years experience a supervisory role as customer service, human resources, business development, sales, or operations manager
About Assertive Mortgage

We're redefining the homeownership process by making it faster and simpler for borrowers in America. Our 100% digital mortgage platform delivers quick turnaround times and our dedicated customer support has been a combination of consistent growth. We offer the lowest possible rates, above all providing outstanding customer service and treating borrowers with honesty and integrity making the homeownership experience enjoyable



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