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Hospitality Reservation Specialist

2 months ago

Tampa, Florida, United States Ships & Trips Full time
Job Overview

Are you enthusiastic about the travel industry and dedicated to providing excellent service? We are seeking a proactive and customer-oriented Hospitality Reservation Specialist to enhance our operations at Ships & Trips. This role is ideal for individuals who excel in a dynamic environment and are committed to delivering outstanding experiences for our clients.

Core Responsibilities:

  • Handle reservation requests via various communication channels, including phone and email.
  • Assist clients in securing hotel accommodations while accommodating their specific needs.
  • Offer comprehensive information regarding hotel features, available services, and local attractions.
  • Encourage and promote additional services and special offers to enrich guest experiences.
  • Keep precise and current records of reservations and client interactions.
  • Effectively address and resolve any issues related to reservations in a timely manner.

Qualifications:

  • Must be at least 18 years old.
  • Access to a smartphone or computer with a stable internet connection.
  • Strong communication and interpersonal abilities.
  • Capability to work autonomously and manage time effectively.
  • A customer-focused approach with a courteous and professional demeanor.
  • No previous experience necessary; extensive training will be provided.

Advantages:

Why Consider This Opportunity?

  • Flexible scheduling options available, allowing for part-time or full-time work that fits your lifestyle.
  • Commission-based compensation structure, providing opportunities for substantial earnings.
  • Exclusive travel benefits and discounts for employees.
  • Comprehensive training to ensure your success in this position.

If you are passionate about travel and committed to exceptional customer service, we encourage you to explore this opportunity with us.