Patient Service Representative

2 weeks ago


Redmond, Oregon, United States St. Charles Health System Full time
Job Title: Patient Service Representative

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities:
  • Accurately record patient demographics, insurance, and billing information
  • Process payments, complete daily deposits, and batch reports
  • Process telephone calls accurately in accordance with established protocols
  • Perform real-time eligibility for insurance benefits
  • Maintain all department-specific files, programs, and recall systems
  • Schedule patient appointments and reconcile daily schedules with appointment reports
  • Support the basic functions of medical records, including locating and distributing patient documents and information
Requirements:
  • High school diploma or GED
  • Ability to travel to business functions, trainings, and meetings
  • One year of clerical support in a healthcare setting or related experience
Preferred Qualifications:
  • Basic medical terminology
Working Conditions:

This position requires the ability to work in a fast-paced environment and maintain confidentiality and professionalism at all times. The ideal candidate will have excellent communication and interpersonal skills, with the ability to interact with a diverse population and represent St. Charles Health System in a professional manner.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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