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Enrollment Counselor

1 month ago

Herndon, Virginia, United States Strategic Education Full time
Job Summary

We are seeking a highly motivated and organized Enrollment Counselor to join our team. As an Enrollment Counselor, you will be responsible for guiding prospective students through the enrollment process, providing them with information about our programs and services, and helping them make informed decisions about their educational goals.

Key Responsibilities
  • Provide exceptional customer service to prospective students, answering their questions and addressing their concerns in a timely and professional manner.
  • Conduct initial consultations with prospective students to assess their educational goals and provide them with information about our programs and services.
  • Develop and maintain relationships with prospective students, providing them with ongoing support and guidance throughout the enrollment process.
  • Collaborate with other members of the enrollment team to ensure a smooth and efficient enrollment process.
  • Stay up-to-date on program and policy changes, and communicate this information to prospective students as needed.
Requirements
  • Bachelor's degree in a related field (e.g. education, counseling, communications).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications
  • Experience in higher education or a related field.
  • Knowledge of enrollment processes and procedures.
  • Ability to work in a team environment and collaborate with others.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a difference in the lives of our students.