Patient Service Coordinator

2 weeks ago


Dallas, Texas, United States Collabera Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team. The successful candidate will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Interview patients to obtain demographic and insurance information necessary for medical record identification and bill processing
  • Input patient registration information into computer registration system and verify accuracy of information
  • Provide accurate patient, medical, financial, or procedural information to patients
  • Discuss financial arrangements and issues with patients and/or family members
  • Facilitate patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support
Requirements
  • Knowledge of patient registration procedures and documentation
  • Knowledge of medical insurance claims procedures and documentation
  • Skill in the use of personal computers and related software applications
  • Skill in preparing and maintaining patient records
  • Interpersonal and customer service skills
  • Verbal and written communication skills
Preferred Qualifications
  • EPIC experience
  • Insurance experience
  • Medical experience


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