Hospitality Ambassador

23 hours ago


Jacksonville, Florida, United States M Brothers At Mayo Full time
About M Brothers At Mayo

We are a dynamic and upscale-casual restaurant located at the Mayo Clinic's Southside campus in Jacksonville. Our team is passionate about delivering exceptional dining experiences to our guests, and we are seeking a skilled Host/Hostess to join our team.

Job Summary

We are looking for a friendly and detail-oriented Host/Hostess to provide a warm welcome to our guests, manage reservations, and ensure a seamless dining experience. As a key member of our front-of-house team, you will be responsible for creating a positive and inviting atmosphere, communicating effectively with guests and staff, and maintaining a high level of customer service.

Responsibilities
  • Guest Welcome and Seating: Greet guests upon arrival, inform them of their wait time, and escort them to their table.
  • Reservation Management: Answer incoming calls, take reservations, and manage to-go orders.
  • Point of Sale Operations: Operate a POS system to accept payments for food and beverages.
  • Team Support: Assist fellow team members with tasks and contribute to a positive and collaborative environment.
Requirements
  • Excellent Communication Skills: Ability to clearly communicate with guests and staff, both in person and over the phone.
  • Positive Attitude: Friendly, courteous, and professional demeanor.
  • Attention to Detail: Ability to manage multiple priorities and maintain a high level of organization.
  • Food Safety Certification: Willingness to obtain Food Handler Certification within 60 days of hire.
Benefits
  • Food Discounts: Enjoy discounts at all Medure Brothers Culinary Concepts' restaurants.
  • Health and Wellness Benefits: Access to health, dental, vision, and life insurance (full-time employees only).
  • Paid Time Off: Enjoy paid time off for full-time employees.
  • Flexible Scheduling: Opportunities for flexible scheduling to accommodate school, life, and family needs.


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