Manager - Back of House - Evening Shifts

2 months ago


Jacksonville, United States Chick-fil-A Full time

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.


Role Summary


Work within the leadership teams in pursuit of excellence in BOH Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A is successful in the following areas:

  • Back of House Operations
  • Leadership and People Development Team
  • Vision and Service Model compliance throughout all areas of oversight.


General Responsibilities:


  • Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
  • Maintain vision alignment with the Operator and the leadership team
  • Ensure stewardship systems are taking place throughout the restaurant
  • Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
  • Oversee speed of service and completion of goals.
  • Create, lead and implement systems that will be the standard in all areas through innovation and high performance teams throughout the restaurant.
  • Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.

Skills:


  • Strategic thinker, Goal-oriented, Tech-savvy
  • Great communicator both in handling difficult situations and a diverse team.
  • Mature, dependable and results-oriented
  • Ability to work in a team environment
  • Very detailed oriented & keenly observant
  • Professional marketing or communications experience
  • Maintains a number of business and professional community contacts
  • Self-starter, creative and flexible
  • Good business sense, achiever
  • Strong project/time management skills
  • Proven history of consistently performing at a high level
  • Unquestionable integrity and represents Chick-fil-A well
  • Passionate about building relationships with clients
  • Servant spirit with strong sense of stewardship


Specific Experience:


  • Required: High School Diploma or equivalent
  • Required: Strong analytical and problem solving skills
  • 1-3 years minimum management / leadership experience


Preferred qualifications:


  • Bachelor's degree or above, preferably in a business or hospitality
  • This person must be skilled in time management.
  • This person must be self-directed and highly organized.
  • This person must master all knowledge and skills of every position in the Restaurant.

THIS IS AN HOURLY PAID POSITION WITH OVERTIME PAY AVAILABLE


APPLICANT MUST HAVE MONDAY THROUGH SATURDAY AVAILABILITY

Must be eligible to work in the United States * Must have a source of reliable transportation * Ability to handle all equipment, pans, pots, navigating shelving both high and low * Reading, writing, and basic math and verbal communication skills required * Must work well under pressure * Works in hot, noisy and fast paced environment * Mobility required during shifts * Previous management experience preferred but not required.

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