Community Associate

4 days ago


San Mateo, California, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our center team, you will be responsible for providing exceptional customer service, ensuring a seamless and productive work experience for our clients.

Key Responsibilities
  • Provide proactive and responsive customer support, addressing queries and concerns in a timely and professional manner.
  • Manage and maintain the center's administrative and operational tasks, ensuring a high level of efficiency and organization.
  • Collaborate with the Community Manager to plan and execute networking events, workshops, and other activities that foster a sense of community and drive business growth.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Stay up-to-date with company policies, procedures, and initiatives, ensuring compliance and promoting a positive work environment.
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced and dynamic environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proactive and adaptable, with a strong focus on problem-solving and conflict resolution.
  • Proficient in MS Office and other basic IT equipment, with a willingness to learn and develop new skills.
  • Legally eligible to work in the country and at least 18 years old.
What We Offer
  • A competitive total compensation package, including a quarterly bonus plan and hourly rate of $21.00.
  • A bright and inspiring work environment, with opportunities for growth and development.
  • A professional workplace community, with a focus on work-life balance and employee well-being.
  • A comprehensive benefits package, including paid time off, holidays, and health insurance.

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