IT Support Specialist

4 weeks ago


Mooresville, North Carolina, United States Biz Technology Solutions Full time

About the Role:

We are seeking a highly skilled IT Technician to join our team at Biz Technology Solutions. As a key member of our IT team, you will be responsible for providing exceptional technical support to our clients, ensuring their technology needs are met and exceeded.

Key Responsibilities:

  • Provide high-quality technical customer support, both in the field and in the office.
  • Develop and maintain a strong understanding of our clients' technology infrastructure, including Windows desktops, servers, and network systems.
  • Collaborate with our team to identify and resolve technical issues, ensuring minimal downtime and maximum productivity.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our services and support.

Requirements:
  • 3-5 years of direct work experience in IT support, preferably in a managed service environment.
  • Strong networking background, with experience in Windows desktop troubleshooting, PC setup and deployment, and server administration.
  • Exceptional verbal and written communication skills, with the ability to work individually and as part of a team.
  • Valid driver's license and transportation.

What We Offer:
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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