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Restaurant Operations Manager

2 months ago

Franklin, Tennessee, United States Five Guys Full time
Job Description

Job Title: Shift Manager

Job Summary:

We are seeking a highly motivated and experienced Shift Manager to join our team at Five Guys. As a Shift Manager, you will be responsible for leading a team of restaurant staff and ensuring that our high standards of customer service and food quality are met.

Key Responsibilities:

  • Lead a team of restaurant staff to ensure that our high standards of customer service and food quality are met.
  • Manage the daily operations of the restaurant, including inventory management, team management, and customer relations.
  • Train and develop restaurant staff to ensure that they have the skills and knowledge needed to provide excellent customer service and prepare high-quality food.
  • Monitor and maintain the cleanliness and organization of the restaurant, including the kitchen, dining area, and restrooms.
  • Manage cash handling and point-of-sale systems to ensure accurate and efficient transactions.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Collaborate with other restaurant managers and staff to achieve business objectives and improve overall performance.

Requirements:

  • 1-2 years of supervisory experience in a food service or retail environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive base pay and excellent potential bonus.
  • Free meals while you work.
  • 401(k), Medical, Dental and Vision based on eligibility.
  • Real career growth with plans to open more than an estimated 1000 new locations across North America.
  • A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.

Five Guys Core Convictions:

  • Remain Humble: It means you're never above having to do the dishes.
  • Exceed Expectations: Consistently give them more than they asked for.
  • Always Do The Right Thing: Let your conscience be your guide and your grit.
  • Lead By Example: Show them what it looks like to be a great leader.