Transportation Customer Support Agent

6 days ago


Fairbanks, Alaska, United States Everts Air Full time
Transportation Customer Support Agent Position

Everts Air is seeking a skilled Transportation Customer Support Agent to provide direct customer service for the exchange of control of freight and cargo. This role involves interacting with customers, demonstrating a professional presence, and responding promptly to inquiries.

Key Responsibilities
  • Respond to customer telephone or written inquires for information about company services, policies, transit information, procedures, and rates.
  • Provide customers with accurate shipping information by using company computer databases and interpreting resource guides.
  • Notify customers of backhaul freight and any monies due, coordinate with accounting on customer rates/notes as needed.
  • Execute air bills accurately and completely, ensuring the freight is properly described and apply tariffs where necessary.
Requirements
  • Able to understand, retain, and deliver information verbally and written.
  • Maintains excellent customer/station agent relations and deals effectively with difficult customers.
  • Demonstrates a courteous, helpful, and poised phone manner and possesses excellent interpersonal skills.
Total Rewards
  • Competitive total rewards package.
  • Medical, dental and vision benefits.
  • 401k match program.
  • Paid Holidays.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. Estimated salary range: $45,000 - $60,000 per year.



  • Fairbanks, Alaska, United States Carlile Transportation Full time

    Job Title: Bulk Transport SpecialistAbout the Job:We are seeking a skilled Bulk Transport Specialist to join our team at Carlile Transportation. As a Bulk Transport Specialist, you will be responsible for transporting bulk goods safely and efficiently.Key Responsibilities:Operate vehicles safely and in compliance with established policies and...


  • Fairbanks, Alaska, United States Carlile Transportation Full time

    **Job Title:** Logistics and Transportation Professional**Location:** Fairbanks TerminalWe are seeking a skilled Logistics and Transportation Professional to join our team at Carlile Transportation. As a vital member of our operations team, you will be responsible for coordinating logistics and transportation operations to ensure timely and safe delivery of...


  • Fairbanks, Alaska, United States Carlile Transportation Full time

    Job Summary:Critical to our operations, the Local Bulk Driver will ensure timely and safe transportation of bulk freight across our designated routes. This role demands a high level of responsibility, with a focus on customer satisfaction and adherence to safety protocols.About the Role:Drive company-provided vehicles in a safe and defensive mannerInspect...


  • Fairbanks, Alaska, United States Comfort Inn Fairbanks Full time

    Job Title: Customer Service Agent - Hotel Front DeskAbout Company:Comfort Inn Fairbanks is a pet-friendly hotel located in Alaska, just four miles from Fairbanks International Airport. We offer a range of amenities to make your stay with us enjoyable, including free WiFi, a free hot breakfast, and a fitness center.Job Description:We're looking for a...


  • Fairbanks, Alaska, United States Everts Air Full time

    **Customer Service Agent Job Description:**We are seeking a highly skilled and experienced Customer Service Agent to join our team at Everts Air. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their freight is handled efficiently and effectively.The ideal candidate will have excellent communication...


  • Fairbanks, Alaska, United States Alaska Teacher Placement Full time

    Job Description: Transportation Support AssistantResponsibilities:Loading and unloading delivery trucks with food supplies and related items;Making deliveries to schools or units according to a prescribed schedule;Assisting in warehouse duties such as filling requisitions, sorting, packing, loading, and unloading items;Picking up and delivering items from...


  • Fairbanks, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time

    Job Title: Luggage Transport SpecialistWe are looking for a highly skilled and organized Luggage Transport Specialist to join our transportation team.Estimated Salary: $48,500 - $58,000 per yearJob DescriptionAs a Luggage Transport Specialist, you will be responsible for transporting luggage between various locations.You will work closely with our team to...


  • Fairbanks, Alaska, United States Everts Air Full time

    **Job Overview:**We are seeking a highly skilled and experienced Customer Service Agent to join our team at Everts Air. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their freight is handled efficiently and effectively.The ideal candidate will have excellent communication and problem-solving skills,...


  • Fairbanks, Alaska, United States Best Western Plus Chena River Lodge Full time

    Front Desk Associate Job Description:We're seeking a motivated and organized individual to join our front desk team as a hotel front desk agent at Best Western Plus Chena River Lodge.About the Role:In this role, you will be responsible for providing exceptional customer service to our guests, handling guest requests, and ensuring a smooth check-in and...


  • Fairbanks, Alaska, United States Carlile Transportation Full time

    Job SummaryThe Heavy Haul Line Driver will operate a variety of trucks and equipment under different conditions, adhering to local, state, and federal laws and regulations. This role requires maintaining driver e-logs and maintenance e-logs according to State and Federal regulations, as well as ensuring cargo is secured for transport.About Carlile...


  • Fairbanks, Alaska, United States Everts Air Full time

    Job SummaryAirline Ground Handling AgentEverts Air seeks a skilled and safety-conscious Aircraft Ground Support Specialist to provide a variety of aircraft services, including loading/unloading, marshaling, towing, ground power operations, cleaning, deicing, pre-heating, and other ground support activities. The ideal candidate will have valid driver's...

  • Over-the-Road Driver

    2 weeks ago


    Fairbanks, Alaska, United States Carlile Transportation Full time

    Job DescriptionSalary: $70,000 - $90,000 per yearWe are seeking a skilled Over-the-Road Driver to join our team at Carlile Transportation. As a critical member of our operations team, you will be responsible for transporting goods safely and efficiently across the country. This is a great opportunity to work for a reputable company with a strong commitment...


  • Fairbanks, Alaska, United States Carlile Transportation Full time

    Job Overview:We are seeking an experienced Local Bulk Driver to join our team at Carlile Transportation. In this critical role, you will play a key part in ensuring the safe and timely transportation of bulk freight across our designated routes.Responsibilities:Drive company-provided vehicles in compliance with all established policies and proceduresInspect...


  • Fairbanks, Alaska, United States US Foods, Inc. Full time

    We are seeking a reliable and skilled Freight Transport Specialist to join our team in Fairbanks, AK.About the RoleAs a key member of our transportation team, you will be responsible for delivering high-quality customer service by transporting our products to customers on time and in good condition.Our ideal candidate will have a valid CDL Class A license...


  • Fairbanks, Alaska, United States SpringHill Suites Fairbanks Full time

    Job OverviewAt SpringHill Suites Fairbanks, we're seeking a skilled Van Driver to transport our guests in style and comfort.Estimated Salary$45,000 - $55,000 per year, depending on experience.Key ResponsibilitiesThe successful candidate will be responsible for:Transporting guests safely and efficiently to and from the airport terminal or other designated...


  • Fairbanks, Alaska, United States Northwest x Southern Hospitality Full time

    Hotel Guest Services Associate Role Summary:This position involves providing exceptional guest experiences by offering safe and reliable transportation services, answering questions, and resolving issues in a professional manner. We're looking for someone with excellent communication and problem-solving skills, as well as a passion for delivering outstanding...


  • Fairbanks, Alaska, United States Carlile Transportation Full time

    Job DescriptionA successful Heavy Haul Truck Driver Coordinator at Carlile Transportation is responsible for operating a variety of trucks and equipment under various conditions, ensuring compliance with all established health, safety, security, and environmental policies. The ideal candidate will have a Class A CDL with endorsements, two years of safe...


  • Fairbanks, Alaska, United States STWHJ Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Reservation Agent to support our clients and ensure every booking is handled with care and accuracy.In this role, you will manage client inquiries, book reservations, and work alongside our team to deliver top-notch service. If you have excellent written and verbal communication skills and can...

  • Fuel Hauler

    2 weeks ago


    Fairbanks, Alaska, United States Carlile Transportation Full time

    **Job Title:** Fuel Hauler**Location:** Fairbanks TerminalWe are seeking a highly skilled Fuel Hauler to join our team at Carlile Transportation. As a key member of our operations team, you will be responsible for transporting fuels and other hazardous materials across the region.**Estimated Salary:** $80,000 - $120,000 per year**Key...


  • Fairbanks, Alaska, United States STWHJ Full time

    STWHJ OverviewAt STWHJ, we strive to provide exceptional travel experiences for our clients. Our dedicated team works tirelessly to ensure seamless bookings and personalized service.Estimated Salary: $45,000 - $65,000 per yearAbout the RoleWe are seeking a skilled Reservation Agent to join our team, supporting clients and ensuring every booking is handled...