Help Desk Technician Level 2

2 days ago


Shreveport, Louisiana, United States K2 Staffing Full time

K2 Staffing is looking for a Network and Server Specialist to join our team in Shreveport, LA. This is a full-time position with an estimated salary of $65,000 - $85,000 per year.

Job Description

This role involves providing pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals, and presentations, technical assessments, implementation, and ongoing technical account management.

You will deploy and manage Windows Servers and Active Directory, design Local Area Networks, implement and monitor network security, optimize and maintain network software and hardware, build and deploy file servers and cloud computing solutions, configure and deploy VOIP solutions, perform network infrastructure troubleshooting, and manage Microsoft Exchange Server.

Additionally, you will receive escalated service requests requiring an enhanced response, monitor alert systems, and take appropriate action as per guidelines. You will also need to use various messages in an event log to affect repairs.



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