Epic Analyst- Hospital Billing Transformation Expert
7 days ago
About the Role
We are seeking an experienced Epic Analyst to join our team at Christus Health. As a key member of our team, you will be responsible for analyzing business issues/requirements and workflows, and applying your application knowledge to meet operational and organizational needs.
Job Summary
The Application System Analyst II serves as a liaison between system end-users, operational leaders, additional support resources, and vendors to design, build, and optimize assigned applications in a timely and high-quality manner. You will provide application support and optimization, working closely with the Service Desk to assist in responding to service requests.
Key Responsibilities
- Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes to meet operational and technical requirements.
- Collaborate across project borders with other teams, thinking outside the box and proposing practical solutions to issues.
- Demonstrate a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system areas.
- Thoroughly understand operations, identifying opportunities to enhance customer usability, efficiency, and/or experience, and representing user needs and expectations in larger, more complex system updates and enhancements.
- Perform working-level process and requirement analysis, including process mapping, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross-team solutions.
- Able to clearly articulate complex design, configuration issues to end users and project stakeholders, maintaining relationships with end-user leadership post-engagement.
- Contribute to strategy discussions by identifying options with associated pros and cons with team members, facilitating timely decisions and making sound decisions even in the absence of complete information.
- Strong technical proficiency in application-specific design and configuration, able to teach design, configuration concepts to new team members.
- Collaborate and develop strong relationships with end-user communities, customers, and business partners.
- Coordinate code changes with appropriate vendors related to financial and business application issues.
Requirements
- Associate's or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
- Ability to present complex data in meaningful methods, e.g., charts, graphs.
- Ability to adjust to and implement change.
- Problem-solving skills.
- Multitasking skills.
- Proficient in Microsoft applications, including Word, Excel, and PowerPoint.
- Excellent customer service skills.
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
- 3+ years of experience.
- 2+ years within healthcare, business, or information systems.
About Us
We strive to make this site accessible to any and all users. If you require assistance completing the application process, please contact us at (844) 257-6925.
We endeavor to pay our employees competitively, with a salary range of $70,000 - $100,000 per year, depending on experience. This position is full-time, offering a comprehensive benefits package and opportunities for career growth and professional development.
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