Emergency Response Restoration Specialist
6 days ago
PuroClean is a leading emergency property restoration services company. We help families and businesses overcome devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage.
We operate with a 'servant-based leadership' mindset and create an environment where our team members can grow professionally and spiritually through serving customers, communities, and each other.
Job OverviewAs a Project Technician, you will be responsible for performing services as assigned while following PuroClean production guidelines. You will work to ensure all customer needs are met in a kind and sympathetic way, assisting teams and supervisors with all aspects of restoration work on residential and commercial job sites, maintaining vehicles, equipment, and assets of the business.
You will take pride in going above and beyond customer expectations by providing a world-class level of service, setting us apart from competitors in the industry.
Responsibilities- Manage Customer Satisfaction and represent the brand
- Effectively perform all aspects of the production processes
- Regular Vehicle and equipment maintenance and organization
- Work with your direct supervisor to ensure the team is unified and efficient
- Follow all uniform and policy guidelines in line with the Brand Identity Guide
- Leave jobsites with a clean and orderly appearance
- Develop production expertise through providing services
- Maintain cleanliness of products and equipment to the highest standard
- Evaluate Clear communication with office staff, immediate supervisor, and fellow technicians
- Willingness for continued learning and growth
- Attention to detail in organization, cleanliness, and care for facility, assets, and equipment
- Aptitude with record keeping, recording information, and communicating effectively
- Awareness and respect for safety, using caution with teammates and customers
- Ability to multitask and handle deadlines
- Ability to lift at least 50 lbs. and be comfortable on your feet for prolonged periods
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Operations Restoration Specialist
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