Front Office Coordinator

3 weeks ago


Avon Park, Florida, United States Millennium Physician Group Full time
Job Description

We are seeking a highly skilled Front Office Coordinator to join our team at Millennium Physician Group. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our medical facilities.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.

Key Responsibilities:

  • Greet patients with a warm smile and pleasant voice, verifying patient information and confirming accuracy of all registration data and paperwork on file.
  • Communicate with Billing office regarding insurance changes and notify nursing staff of patient arrival.
  • Assist with phone coverage and overflow, scheduling appointments, taking messages, and monitoring lobby and doorways for patient activity.
  • Maintain a clean and comfortable waiting area, ensuring patient satisfaction.
  • Perform check-in duties while working at check-out position as patient flow dictates, and vice versa.
  • Collect co-pays, deductibles, and balances as noted in account, run end-of-day reports, and balance cash drawer.
  • Answer phones and assist with phone call overflow as needed.

Requirements:

  • No errors in insurance verifications/updates.
  • Proficient in patient work flows and multitasking.
  • Provide an exemplary patient experience.
  • Check lobby for patient wait time.
  • Demonstrate proficiency and accuracy in Athena workflow processes.


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