Front Desk Coordinator
3 weeks ago
Job Title: Front Desk Coordinator
Description: We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator at Angels Care Health Systems Magnolia Gardens. In this role, you will be responsible for ensuring the safety and dignity of residents through appropriate behavioral interventions.
Responsibilities:
- Ensuring proper collection of room and board on a monthly basis.
- Greeting all visitors in a professional manner and ensuring they sign in and out.
- Balancing and managing resident account funds daily with monthly statements sent out.
- Ensuring compliance with state regulatory agency requirements.
- Taking detailed phone messages and distributing them to the correct department.
- Submitting food, paper goods, chemicals, and consumable orders on a weekly basis within budgetary constraints.
- Calling EMS and families in emergency situations.
- Maintaining the overall appearance of the front lobby, living rooms, and hallways to ensure they are presentable to guests and families.
- Maintaining good hygiene and practicing proper hand washing technique for infection control.
- Providing tours of the facility to visitors when necessary.
Requirements:
- A high school diploma or equivalent.
- The ability to read, write, speak clearly, and follow written and oral instructions.
- Strong organizational skills and the ability to manage stress appropriately.
- Familiarity with policies and procedures of the facility.
Salary: $45,000 - $60,000 per year, depending on experience.
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