Patient Access Representative
7 days ago
About the Role:
Bitterroot Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be the first point of contact for our patients, providing exceptional customer service and compassion while performing all duties in a manner consistent with our mission, vision, and standards of performance.
Key Responsibilities:
- Facilitate all components of the patient's entrance into our medical clinics, including scheduling, registration, insurance verification, and upfront collections.
- Ensure the most accurate patient data is obtained and populated into the patient record, requiring exceptional attention to detail and knowledge of insurance carriers.
- Be successfully cross-trained in all medical clinics, available to work weekend shifts, and serve as a super user for our EHR and insurance eligibility software.
Requirements:
- High School Diploma or General Equivalency Diploma (GED)
- Ability to communicate effectively both orally and in writing, with excellent telephone etiquette skills
- Strong organizational skills and attention to detail
- Basic computer knowledge with experience in MS Office software and 10-key preferred
Why Bitterroot Health?
We are a great place to work, offering a supportive and collaborative environment. As a Patient Access Representative, you will have the opportunity to make a meaningful impact on the lives of our patients and contribute to the success of our organization.
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