Housekeeping Attendant

1 week ago


Chicago, Illinois, United States Onni Group Full time

Room Attendant

Job Category: Room Attendants

Requisition Number: ROOMA01516

About Onni Group:

For over fifty years, Onni Group has been dedicated to constructing vibrant communities where individuals can live, work, and enjoy leisure activities. Our achievements are a testament to our commitment to our workforce and partners, alongside our focus on quality construction, innovation, sustainability, and customer satisfaction. Our reach spans across North America, with operational offices in various major cities.

Position Overview:

The Room Attendant is responsible for maintaining a high standard of cleanliness and organization in guest accommodations. Key responsibilities include:

  1. Adhering to all departmental policies and service procedures.
  2. Utilizing equipment correctly and maintaining knowledge of its proper use.
  3. Anticipating and responding to guest needs promptly.
  4. Ensuring positive guest relations at all times.
  5. Being knowledgeable about hotel services and local attractions to assist guests effectively.
  6. Addressing and resolving guest complaints to ensure satisfaction.
  7. Monitoring cleanliness and sanitation of assigned work areas.
  8. Using appropriate cleaning chemicals in accordance with safety regulations.
  9. Transporting cleaning supplies and amenities to guest rooms efficiently.
  10. Providing thorough cleaning services to designated rooms.
  11. Managing waste disposal and maintaining cleanliness in all areas.
  12. Replacing linens and ensuring rooms are well-prepared for guests.
  13. Cleaning bathrooms and ensuring all amenities are replenished.
  14. Updating the status of cleaned rooms on the assignment sheet.
  15. Restocking supplies and ensuring equipment is maintained.
  16. Reporting any maintenance issues or damages to the Supervisor.

Minimum Qualifications:

The ideal candidate will possess the following skills and abilities:

  • Attention to detail and ability to work efficiently.
  • Strong organizational skills and the ability to prioritize tasks.
  • Ability to remain calm and use good judgment in problem-solving.
  • Capability to follow directions accurately.
  • Understanding of guest service needs and expectations.
  • Ability to work collaboratively with team members.
  • Ability to work independently with minimal supervision.
  • Commitment to maintaining confidentiality of guest information.

Additional Information:

This position requires flexibility to work any day of the week.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.



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