IT Infrastructure Specialist
4 weeks ago
WuXi AppTec is seeking an IT Infrastructure Specialist to deploy and configure computing devices and servers to ensure connectivity to laboratory instruments. The ideal candidate will have a strong background in TCP/IP, Active Directory, and ITIL process of Change Management.
Key Responsibilities:
- Deploy and configure computing devices and servers to ensure connectivity to laboratory instruments
- Analyze and manage network connection using TCP/IP, VLANs, subnets, DNS, and VPN
- Perform patch management and maintenance of all IT systems to ensure they are reporting to SCCM server and free of vulnerabilities
- Configure IT system hardware and software infrastructure and applications to ensure proper configuration in line with IT guidelines
- Host weekly Change Control meetings and coordinate with SDMs of different sites to achieve approvals and implementation using ITIL process of Change Management
- Manage and configure the IT Samanage system, which includes setting up user roles and permissions, making Service Request Forms with process flows, creating automation rules, and generating analytics reports
Requirements:
- Master's Degree in Computer Science, Computer Engineering, Information Systems, or Communication & Information Studies
- Strong background in TCP/IP, Active Directory, and ITIL process of Change Management
- Skills and knowledge in SCCM and Samanage
What We Offer:
- Telecommuting option
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