Quality Assurance Manager
3 weeks ago
Job Summary:
The Quality Manager will oversee the quality assurance and control efforts within our manufacturing facility. This role is critical in ensuring that our products meet high standards of quality and compliance with industry regulations.
Key Responsibilities:
- Main point of contact with customers, regulatory, and government agencies on all related quality issues and audits
- Manage and delegate responsibilities for all quality department personnel
- Coach, mentor, and develop Quality Department staff
- Maintain and update the Quality Manual
- Ensure compliance with AS9100
- Drive continuous improvement using the RCCA process
- Investigate customer quality concerns and communicate necessary corrective actions
- Work directly with production to ensure all parts meet customer specifications
- Manage Quality Audits, external and internal
- Create and manage processes to ensure company product/service quality standards are met
- Perform visual and dimensional inspection of various mechanical components and assemblies to close tolerances, including first article inspections
- Communicate nonconformance issues to customers and work to resolve them
Requirements:
- 5-10 years' experience in a quality-related function
- Experience with Root Cause analysis, investigation, and implementation
- Lean Six Sigma experience preferred
- Proficiency in procedural and policy auditing, development, and implementation
- Ability to read and interpret customer drawings (blueprints), bills of materials, and parts lists
- Training as AS9100 Lead Auditor preferred
- Experience with precision machining and CMM programming preferred
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
- Working knowledge of ISO9001, AS9100, and/or NADCAP quality programs
- Working knowledge of MS Office and ERP systems
- Strong organizational and problem-solving skills
- Excellent attention to detail
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