Service Manager

21 hours ago


North Ridgeville, Ohio, United States Continental Full time
Service Technician Manager

At Continental, we are seeking a highly skilled and experienced Service Technician Manager to oversee and coordinate the activities of our technical team. This is a key role that requires strong leadership and technical expertise to ensure the smooth operation of our maintenance and installation department.

Key Responsibilities:
  • Supervise and coordinate the activities of technicians involved in the setup, installation, repair, and maintenance of machinery, including vending machines, micro-markets, and office coffee machines.
  • Direct workers in electrical, electronic, and mechanical maintenance and repair of machines, ensuring that all work is completed to the highest standards.
  • Assist with diagnosing malfunctions and interpreting schematics to ensure that equipment is repaired efficiently and effectively.
  • Manage the assembly, retrofitting, upgrading, and installation of vending machines and related environments, ensuring that all work is completed on time and within budget.
  • Communicate with clients on specifications, power requirements, issues, and schedules, providing excellent customer service and ensuring that their needs are met.
  • Maintain inventory of spare parts within budget guidelines, ensuring that the team has the necessary resources to complete tasks efficiently.
  • Estimate worker hour requirements and adjust work procedures for efficiency, ensuring that the team is working effectively and efficiently.
  • Enforce safety regulations and ensure a clean, safe work environment, ensuring that the team is working in a safe and healthy environment.
  • Collaborate with other supervisors to coordinate activities, ensuring that the team is working together effectively to achieve common goals.
Requirements:
  • Two-year certificate from college or technical school; or equivalent combination of education and experience.
  • Certification to service refrigeration components preferred.
  • Ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
Benefits:

We prioritize the health, wellness, and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. Our benefits include:

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Disability insurance.
  • Parental leave.
  • 401(k) with company match.
  • At-work dining perks.
  • Flexible schedules.
  • Generous PTO.
  • Total rewards program.
  • Inclusive employee assistance program.


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