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Insurance Claims Educator
2 months ago
Position: Claims Trainer – Influence the Future of Insurance through Education and Development
Are you a seasoned claims expert with a dedication to guiding and educating others? Frontline Insurance is on the lookout for a Claims Trainer to enhance our vibrant team. This hybrid position necessitates onsite involvement, offering a thrilling chance to lead training and development initiatives within our Claims Division.
About Frontline Insurance
At Frontline Insurance, our foundational principles – Integrity, Patriotism, Family, and Creativity – drive our mission. We are devoted to making a positive impact and achieving extraordinary results together. If you seek a role where you can contribute significantly and advance your career, your next journey begins here.
Why You Will Appreciate Working Here:
Frontline Insurance provides a robust benefits package tailored to enhance your overall wellness. Enjoy comprehensive Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). Additionally, we offer a 401k Retirement Plan with an impressive 9% match, Pet Insurance for your beloved pets, and four weeks of Paid Time Off. Our business casual atmosphere ensures you can feel at ease while performing at your best.
Role Summary
As a Claims Trainer at Frontline Insurance, your responsibilities will include the design, development, and execution of training programs for our Claims Division. You will collaborate with colleagues to assess training requirements, foster uniformity in claims processing, and propose strategies for enhanced efficiency. This position requires a high degree of professionalism, ethical conduct, and the ability to work collaboratively within the team.
Key Responsibilities
- Training & Development: Assess training needs and create, develop, and deliver educational content through various methods, including presentations, video aids, PowerPoints, workflows, coaching, mentoring, and other instructional materials.
- Consistency & Efficiency: Encourage uniformity in claims processing and suggest improvements for operational efficiency.
- Collaboration: Partner closely with team members and other departments to ensure timely completion of assignments and projects.
- Monitoring & Evaluation: Oversee and assess claims processing, assist with Quality Assurance audits, and contribute to the overarching goals and objectives of the team and organization.
- Compliance: Stay informed about company policies, claim-related statutes, insurance regulations, and other legal obligations.
Qualifications
- Education: Bachelor's degree is mandatory.
- Experience: At least 7 years of experience in property insurance claims; experience in field claim handling and/or claims training is advantageous.
- Licensing: Florida 520/620 Adjuster License is required, with the capability to secure adjuster licenses in Alabama, Georgia, North Carolina, South Carolina, and other states within 90 days of employment.
- Skills: Outstanding oral and written communication abilities, strong organizational and time management skills, along with sound judgment and decision-making capabilities.
- Technical Proficiency: Proficient in Xactimate, XactAnalysis, XactContents, Adobe, and Office 365 applications (Outlook, Word, Excel, Microsoft Teams, PowerPoint, Power BI). Familiarity with Guidewire is a plus.
Additional Information
- Physical Demands: Regularly required to sit, use hands for manipulation, and communicate effectively. Occasionally required to stand and walk.
- Work Environment: The typical noise level in the work environment is moderate. This hybrid role necessitates onsite presence, and occasional travel may be required.
Are you ready to influence the future of insurance through impactful training? Become a part of the Frontline Insurance family.
