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Healthcare Scheduler

2 months ago

Owings Mills, Maryland, United States LHC Group Full time
About the Role

We are seeking a skilled Scheduling Specialist to join our team at LHC Group. As a key member of our healthcare operations team, you will play a critical role in managing patient referrals and visit schedules.

Key Responsibilities
  • Utilize an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
  • Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitor pending referrals daily and assign licensed professionals and case managers for all start of care visits.
  • Communicate daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Requirements
  • High school education or equivalent.
  • Minimum one year of scheduling experience in a healthcare setting using an online scheduling system.
  • Exceptional organizational, customer service, communication, and decision-making skills.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
About LHC Group

LHC Group is a leading provider of post-acute care services, committed to delivering high-quality, cost-effective care that supports our patients when and where they need it. We are united by a single shared purpose: It's all about helping people.