Winter Sports Attendant, Titletown

4 weeks ago


Green Bay, Wisconsin, United States Delaware North Full time
Winter Sports Attendant Job Description

Delaware North is seeking a Winter Sports Attendant to join our team at Titletown in Green Bay, Wisconsin. As a Winter Sports Attendant, you will be responsible for handling ice skate and tube rentals, issuing passes to the hill and rink, and providing exceptional guest service.

Responsibilities
  • Greets guests approaching the admissions counter and issues rental items upon payment.
  • Acquaints guests with items for sale and uses suggestive selling techniques.
  • Properly records all transactions via the point-of-sale (POS) system and informs guests of the amounts owed.
  • Participates in set-up of stand, arranges inventory, notifies supervisor of any inventory deficiency or shortages.
  • Cleans up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
  • Aids in the safety and efficiency of the winter sports areas by enforcing safety rules and regulations.
  • Ensures liability compliance through enforcing guests' completion of the required waivers upon entrance to the winter sports areas.
Qualifications
  • Must be at least 16 years old.
  • Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards.
  • Basic math skills; ability to accurately account for inventory.
  • Effective communication skills; ability to communicate with guests and receive orders.
  • Ability to work effectively with others.
  • Ability to work in fast-paced environment.
Physical Requirements
  • Constant standing, walking, bending, reaching, and repetitive motions.
  • Ability to remain stationary for entire length of shift.
  • Ability to perform normal lifting of stock up to 50 lbs.
  • May be exposed to variable temperatures, including extreme cold and heat, depending on season.
  • May be required to work in confined and/or narrow spaces.
  • May be required to medium level physical activity, including but not limited to ice skating.
Shift Details

Evening shift, holidays, weekends, event-based.

Delaware North operates concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we manage The Turn, featuring Topgolf Swing Suites, and operate special events including seasonal sledding and ice skating.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability, and growth.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.



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