Facility Operations Supervisor

3 days ago

Ferndale, Washington, United States Silver Reef Casino Resort Full time
Job Title: Facility EVS Supervisor

At Silver Reef Casino Resort, we are seeking a highly skilled and experienced Facility EVS Supervisor to join our team. As a key member of our operations team, you will be responsible for providing direct supervision, guidance, and training to the EVS and Heavy-Duty/Floor Crew team members.

Key Responsibilities:
  • Ensure complete guest satisfaction and treat guests in a friendly and helpful manner.
  • Maintain Quality Standards and Service for Property, Product, and People.
  • Support established policies and procedures for SRC.
  • Track labor, parts, and machine history in plant CMMS.
  • Maintain a written log of any highlights occurring during shift coverage in conjunction with proper pass down entries.
  • Maintain flexibility with regard to schedule due to changing business needs.
  • Ensure all carpet, hard floor, restrooms, bars, and kitchen are clean and maintained daily to SRCR standards.
  • Makes recommendations and suggestions to hire, transfer, promote, reward, discipline, evaluate, and discharge EVS and Heavy-Duty Floor Care team members on assigned shift.
  • Monitor Inventory/Ordering on a weekly basis with vendors.
  • Maintain strict adherence to all OSHA Safety rules and regulations and keep updated SDS Sheets in the appropriate areas.
  • Responsible for distributing keys and supplies to the EVS and Heavy-Duty/Floor Crew on assigned shift.
  • Continuously monitors all EVS and Heavy-Duty/Floor Crew operations to ensure team members are in their assigned areas.
  • Trains all team members in the proper techniques of using chemicals.
Requirements:
  • Must be 21+ years old.
  • High school diploma or GED required.
  • Must have computer knowledge of Microsoft Excel and Word and Outlook.
  • 5 years housekeeping supervisory experience preferred or previous experience working within a hospitality or leisure background.
  • Ability to read and write simple instructions, short email correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to team members of the organization and via email.
  • Excellent verbal communication skills.
  • Must be friendly, approachable, and team-orientated.

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