IT Specialist

4 weeks ago


San Diego, California, United States Alutiiq Full time

Job Title: IT Specialist

Job Summary:

Alutiiq Information Management, LLC is seeking an IT Specialist to support project IT and technical functions within the Reverse Engineering, Science and Technology for Obsolescence, Repair and Evaluation (RESTORE) Laboratory.

The IT Specialist will manage systems that provide 3D Print Exchange and Product Lifecycle Management (PLM) capabilities using networked systems worldwide. This includes troubleshooting daily IT desktop client issues, conducting end-user training, and providing technical support on hardware, software, and network issues.

The ideal candidate will have a graduate degree in a related technical field and relevant work experience in a technical field, emphasis on Information Technology. Security + certification is required, and U.S. Citizenship status is required. An active DoD Secret Security Clearance or the ability to obtain or reestablish this level of clearance is also required.

Responsibilities:

  • Manage systems that provide 3D Print Exchange and PLM capabilities using networked systems worldwide.
  • Troubleshoot daily IT desktop client issues.
  • Conduct end-user training and provide technical support on hardware, software, and network issues.
  • Complete installation, configuration, and patching of hardware and software for users.
  • Test performance, functionality, and security of network systems, individual workstations, and peripheral devices.
  • Support management and setup of 3D Printing Systems configurations for RESTORE Lab tests, system demonstrations, briefings, and day-to-day operations.
  • Ensure systems and demonstration spaces are presentation-ready.
  • Work with Process Improvement lead on facility requirements submission for space modifications, hanging of posters, electrical, paint, cabling.
  • Assist with space reallocation or space modifications as requested by project leads and approved by RESTORE PI lead/IPT lead.
  • Manage daily shop operations to support laboratory events.
  • Organize the shop space to maintain a clean and safe working environment.
  • Assist project teams with equipment inventory and proper storage locations for delivered items.

Requirements:

  • Graduate degree in a related technical field.
  • Relevant work experience in a technical field, emphasis on Information Technology.
  • Security + certification.
  • U.S. Citizenship status.
  • Active DoD Secret Security Clearance or the ability to obtain or reestablish this level of clearance.

Benefits:

Alutiiq Information Management, LLC offers a competitive salary and a comprehensive benefits package, including medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement.

Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements.


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